Effective Date: June 8, 2026Plumbing Detectives LLC (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request services, or communicate with us.
- Information We Collect
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Phone number
- Email address
- Service address or mailing address
- Details you submit through forms or messages (such as service requests)
We may also automatically collect certain information when you interact with our website, such as:
- IP address
- Browser type
- Device information
- Pages visited and usage data (analytics)
- How We Use Your Information
We may use the information we collect to:
- Provide and manage our services
- Respond to inquiries and customer service requests
- Communicate with you, including via phone, email, or SMS (if you opt in)
- Send appointment confirmations, reminders, and service updates
- Improve our website, services, and customer experience
- Comply with legal obligations and enforce our policies
- Sharing Your Information
Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.However, we may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our services, including but not limited to:
- Messaging and communication platform providers
- Phone carriers
- Service providers or vendors who assist in delivering text messages, emails, website hosting, analytics, or customer communications
We may also disclose information if required by law or to protect our rights, safety, and property.
- Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance user experience and analyze website usage. You may choose to disable cookies through your browser settings; however, doing so may affect certain site features.
- Data Security
We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.
- Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
- Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
- Your Privacy Rights
Depending on your location, you may have rights regarding access to, correction of, or deletion of your personal information. To request changes or ask questions about your data, contact us using the information below.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
- Contact Us
If you have questions about this Privacy Policy, please contact:
Plumbing Detectives LLC312 E Venice Avenue, Suite 203, Venice, FL 34285
Email: mike@plumbingdetectivesfl.comPhone: (239) 388-3631Website: https://www.plumbingdetectivesfl.com/ 