Effective Date: June 8, 2026These SMS Terms and Conditions (“SMS Terms”) govern participation in the Plumbing Detectives LLC SMS messaging program. By opting in, you agree to these SMS Terms.

1. Program Description

Plumbing Detectives LLC (“we,” “us,” or “our”) provides SMS (text message) communications to users who opt in to receive messages. Our SMS program may include, but is not limited to:

• Appointment confirmations and reminders
• Service-related updates
• Customer support responses
• Promotional offers, discounts, and company updates (only if you opt in to marketing messages)

By opting in, you agree to receive SMS messages from Plumbing Detectives LLC at the mobile number you provide.

2. Opt-In and Consent

By providing your mobile phone number and opting in (for example, by checking an opt-in box on our website forms), you expressly consent to receive SMS messages from Plumbing Detectives LLC.You confirm that you are the owner or authorized user of the mobile number provided.Message frequency may vary. Standard message and data rates may apply.

3. Opt-Out Instructions

You may discontinue receiving SMS messages at any time by replying “STOP” to any message. You will receive a confirmation message and will no longer receive SMS messages unless you re-opt in.

4. Assistance

Reply “HELP” to any message for assistance, or contact us at:Email: mike@plumbingdetectivesfl.comPhone: (239) 388-3631

5. Carrier Disclaimer

Message delivery may be affected by your mobile carrier’s service and coverage. Plumbing Detectives LLC is not responsible for delayed or undelivered messages.

6. Message and Data Rates

Standard message and data rates may apply to each message sent or received, depending on your carrier and plan. Please contact your mobile carrier for details.

7. Privacy Policy

We respect your privacy. For information about how we collect, use, and protect personal data, please review our Privacy Policy here:Privacy Policy: https://www.plumbingdetectivesfl.com/
press/privacy-policy/

8. Compliance and Legal

We aim to maintain compliance with applicable laws and industry guidelines, including carrier requirements and CTIA messaging principles.

9. Prohibited Uses

You agree not to use our SMS program for any unlawful, abusive, deceptive, or harmful purpose.

10. Changes to These Terms

We may update these SMS Terms at any time. Any updates will be posted with a revised effective date. Continued participation after updates constitutes acceptance of the revised terms.

11. Contact Information

Plumbing Detectives LLC312 E Venice Avenue, Suite 203, Venice, FL 34285Email: mike@plumbingdetectivesfl.comPhone: (239) 388-3631